Transformative Impact of AI and Digital Technologies on the FinTech Industry: A Comprehensive Review
DOI:
https://doi.org/10.63053/ijrel.37Abstract
This paper examines the impact of artificial intelligence (AI) and digital technologies on the financial technology (FinTech) industry and demonstrates how AI- enabled strategies are increasing the ability of businesses not only to grow, but also to better serve their customers through operational efficiencies. But as immersive as the technological advancements may be, they present challenges in connection with increasingly complicated licensing regulations and a constantly evolving technological landscape. We examine the way AI and algorithms are streamlining workflows, enhancing productivity and expanding access to financial resources for traditionally under – served populations. The paper also discusses the macroeconomic implications of AI, and examines the implications -especially related to employment environments and consumer behavior. Finally, this paper examines the influence of strong digital leadership on organizational success, to prepare organizations for AI in the financial services sector, and recognizes the possibilities that technology can generate for economic development. We also touch on blockchain applications that could potentially impact both consumers and behavioral adaptation in financial systems; the implications of digital transformation on economic efficiency; and the policy - related legal implications and frameworks that exist around electronic payment systems. In sum, this paper highlights the significant transformational possibilities that AI and digital technologies can create for FinTech, and has potential relevance for future academic researchers and policy considerations.
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